Meet The Team



The people behind a company are as important as the company itself.

Between us, we have years of experience including:  running and working in high street pottery and craft businesses, website design, organising/attending craft events (national and regional), bookeeping/accounts, IT systems, marketing etc.

At Country Love Crafts, there is always someone to help, whatever the question so feel free to contact us if you need help with your crafts business.

Please also share your own experiences with us too - after all, "none of us is as smart as all of us".

  • Jenny Hawkins, Group Sales and Marketing Director
  • Jon Pond, General Manager
  • Fiona, Customer Service
  • Louise, Customer Service
  •  Holly; Customer Service 
  • John, Warehouse Manager
  • David, Despatch Co-ordinator
  • James, Despatch Co-ordinator

Any team member will happily help with a query, support or advice. 

Remember to use our main e-mail address:  This is the only e-mail address that is permanently manned.

Who else can help?

Rachel Byass,  Freelance Ceramic Tutor with more than 30 years experience, offers training from her studio in Yorkshire, on all aspects of ceramic decoration and clay throwing - .

Andy Skinner, Freelance Artist, Designer, Demonstrator and Business Consultant -  (or visit

Andy says:  "As a past ceramic studio/crafts business owner I know how difficult it can be to bring in new ideas for childrens' workshops, adult seminars and parties. I hope that you will find my projects useful, inspirational and informative."

Craft E-Cademy, a training provider with 15 years experience.  Michelle offers "studio-based" courses at her venue in Berkshire or "online" courses.